Canvas
For Canvas Support, such as password resets, students can access Canvas’s 24/7/365 support through the help menu in the lower left corner of the SMU Canvas interface (global navigation). This Canvas support allows for uninterrupted tech support for all students when the on campus Help Desk is closed
If needed, contact CAPE for individualized support:
Email: smuthink@smu.edu
Phone: 214-768-2273
Bisk Technical Support & Customer Service
Our Customer Success team is available 7 days a week, 7 AM – 1 AM (ET).
Examples of customer success issues include, technical support, materials needs, transcript requests, payment plan changes, general navigation, and course content issues.
Toll Free Phone: 800-742-1309
International: +1 813-612-8144
Tech Support Email: TechSupport@bisk.com
Customer Service Email: CustomerService@bisk.com